Refund & Returns Policy
We want our learners to have complete confidence in their purchases. Please read our refund and returns policy carefully.
1. Overview
At SkillNestPoint, we provide digital learning courses designed to help you grow your career. Since our products are digital in nature, they cannot be physically returned. However, we offer a transparent refund policy to protect our students.
2. Refund Eligibility
You may request a refund under the following conditions:
- If you face technical issues that prevent course access, and our support team cannot resolve them.
- If you accidentally made a duplicate payment for the same course.
- If you request a refund within 7 days of purchase and have not completed more than 20% of the course.
3. Non-Refundable Cases
Refunds will not be issued in the following cases:
- Change of mind after purchase.
- Courses purchased during special discount offers or bundles.
- Partial completion of a course beyond 20% progress.
- Failure to use or access the course within the validity period.
4. Refund Process
If you are eligible for a refund:
- Email our support team with your payment receipt and registered email ID.
- Our team will review your request within 5-7 business days.
- If approved, the refund will be processed to your original payment method within 7-10 working days.
5. Contact Us
If you have any questions regarding this Refund & Returns Policy, please contact our support team at support@skillnestpoint.com.